Small Business Resource Directory

Vertical Small Business Phone Systems

Phone Systems for Small/Medium Business Growth

Small and medium-sized businesses need phone systems that can help them respond to new opportunities and growth. Vertical's Small and Medium-Sized Business Communications Systems offer scalability, IP applications and a range of feature-rich endpoints to help you unlock the hidden potential of your phone system, helping your people and your business work more responsively, productively and profitably.

Vertical Xcelerator IP: All-In-One Wireless VoIP and Data Network Solution for Small Business
Your search for an all-in-one IP voice and data communications solution for your small business ends here! Vertical Xcelerator IP is a new category of communications product. Xcelerator IP integrates voice, data and wireless networking in one compact, affordable wireless device that can dramatically reduce communications costs for small businesses. Setup is fast and easy. One Xcelerator IP gateway can support up to 24 Vertical IP2007 SIP endpoints plus additional office devices.

Vertical TeleVantage: Empower Your People
Vertical TeleVantage is an IP based telephone system that offers a full complement of rich features that help your employees work more efficiently.

  • Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time searching for numbers and transferring calls.
  • Sophisticated "find me" call routing capabilities ensure that your employees receive important calls at any time, and in any location.
  • Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication.
  • With TeleVantage's award-winning point-and-click interface, employees can quickly and easily take advantage of everything the system has to offer.

  • Enhance Customer Loyalty
    If your customers can't get through quickly when they call, they might go elsewhere. Vertical's SMB solutions make full use of the latest in IP technology. Our sophisticated call routing features not only ensure that every inbound call is answered promptly and routed appropriately, but they also gives you the power and flexibility to implement special features - such as priority handling for VIP callers, or voice broadcasting of limited-time offers - that increase customer satisfaction and loyalty.

    Maximize Revenues and Save Money
    Vertical SMB solutions help grow revenues by empowering your team to maximize business opportunities as they present themselves. Because Vertical solutions use VoIP technology, geographically remote employees and clients can all come together via a LAN or the internet. Call costs too are significantly reduced. With intelligent call forwarding, employees never lose a sale due to a missed call. The ability to instantly access contact information or initiate a conference call helps build the relationships that build business. Features make it easy to gain valuable insight into business performance through features that allow you to monitor call volume, abandoned and misdirected calls, or response to marketing programs - providing valuable insight into your business. With software-based architecture, Vertical solutions work with your existing phone system and grow with your business. Whether you're adding new lines or opening a new office, our solutions allow you to incrementally expand capacity or add new features without expensive hardware upgrades.
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